Training & Resources
User guides, quick reference materials, and training resources for staff onboarding.
ZERO TRAINING TARGET
Core workflow proficiency in ≤10 minutes. Full proficiency in ≤1 hour. Compare: PetPoint requires "weeks of training."
🔑 Core Rules (Memorize These)
| Rule | What It Means |
|---|---|
| Ledger is truth | You correct, never delete |
| Fail closed | When unsure, system protects data |
| Reasons required | Skipping tasks needs explanation |
| Receipts are permanent | Corrections create new versions |
| Attribution matters | Always capture how donors found you |
✅ Tasks
| Badge | Can Skip? | How? |
|---|---|---|
| Manual | Delete it | |
| Auto-generated | Reason required | |
| SAFETY-CRITICAL | Escalate only |
Overdue = Act now Due Today = Complete by end of day
🚨 SAFETY-CRITICAL ITEMS
Cannot be bypassed:
- • Bite risk indicators
- • Quarantine clocks
- • Controlled substance logs
- • Rabies requirements
- • Dangerous animal flags
If you see these, take seriously. They exist for legal protection.
Training Materials
📋 Daily Checklist
Morning
- Check Task List
- Review Medical Alerts
- Note pending transfers
During Shift
- Complete tasks as you go
- Log observations
- Process donations with attribution
End of Day
- Clear overdue items
- Verify no pending sync
- Handoff notes